Privacy Policy

Effective Date: 8/26/25

Clayton Chiropractic Center (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, schedule an appointment, or use our services.

Information We Collect

  • Personal Information: Name, phone number, email, mailing address, date of birth, insurance information.

  • Health Information: Information you provide for scheduling, treatment, and care (protected health information, “PHI”).

How We Use Information

  • To provide chiropractic and acupuncture services.

  • To schedule and confirm appointments.

  • To send reminders and updates via phone, email, or SMS (including through third-party services such as Twilio).

  • To process billing and insurance claims.

Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Service providers who help us operate (e.g., Twilio for SMS, EHR platforms, billing services).

  • Insurance companies for claims processing.

  • Legal authorities when required by law.

All third parties handling PHI are required to comply with HIPAA and safeguard your information.

Data Security

We use administrative, physical, and technical safeguards to protect your personal information, including HIPAA-compliant systems, encrypted communications, and secure data storage.

Your Rights

You have the right to:

  • Request access to your health records.

  • Request corrections to your information.

  • Request restrictions on how we use your information.

  • Request an accounting of disclosures.

  • File a complaint if you believe your privacy rights have been violated.

Contact Us

 

At Clayton Chiropractic Center, you can opt in to receive text notifications. These may include appointment reminders, updates, and other information related to services provided by our office. Messaging frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP or by contacting us directly.

If you have questions about this Privacy Policy or your privacy rights, contact us immediately. 314-802-7195